WIOA in Charlotte: Charlotte Works Intake, Step by Step

WIOA in Charlotte runs through Charlotte Works. Charlotte Works is the Charlotte-Mecklenburg Workforce Development Board. It covers Mecklenburg County and runs the county's NCWorks Career Centers under contract with the state Division of Workforce Solutions. North Carolina Department of Commerce, Division of Workforce Solutions (NCWorks) runs the state program, the NCWorks Online site, and the statewide Eligible Training Provider List. Reference: charlotteworks.com.

The path is this. Sign up on NCWorks Online. Visit an NCWorks Career Center. Finish the eligibility check and an assessment. Pick a program from the North Carolina ETPL. Then you get an Individual Training Account paid to the school directly. The North Carolina guide covers the statewide rules. This page covers Charlotte.

Charlotte Works runs NCWorks Career Centers in Charlotte and partner access points around Mecklenburg County, with intake, assessments, workshops, and training referrals at each. Confirm current locations and hours on charlotteworks.com; orientation often starts online.

Young adults 16 to 24 who are out of school go through Charlotte Works youth programs and its NextGen partners rather than adult intake.

• Adult program: 18 or older, able to work legally, and signed up for Selective Service if that applies to you. Training money goes first to people on public assistance, people with low income, and people who need basic skills. Veterans and eligible spouses go ahead of others in every program.
• Dislocated Worker program: laid off or given notice, on unemployment or ran out of it, WARN-affected workers, displaced homemakers, and formerly self-employed workers. Banking, back-office, and distribution layoffs make the Dislocated Worker door a busy one in Charlotte.
• Youth program: 14 to 24 with at least one barrier to work. Most of the money goes to out-of-school youth 16 to 24.

1. Make your NCWorks Online account at www.ncworks.gov. It is the statewide job site and the front door to WIOA intake.
2. Visit an NCWorks Career Center or attend the orientation. Confirm the schedule on charlotteworks.com.
3. Finish the eligibility check. Bring photo ID, your Social Security card, proof you can work, and income or layoff papers. Veterans bring the DD-214.
4. Finish the assessment and the employment plan. Required before a training account is approved.
5. Pick a program from the North Carolina ETPL. North Carolina's ETPL is searched inside NCWorks Online and with your counselor; programs must be in-demand for your local board.
6. Get the Individual Training Account. Paid to the school directly. Commonly three to eight weeks from first appointment to a funded seat.

• Healthcare: CNA, medical assistant, phlebotomy, EKG, billing and coding, and LPN paths around the Atrium Health and Novant Health systems.
• Information technology and financial services: help desk, CompTIA, cybersecurity, and financial operations certifications.
• Transportation and logistics: CDL Class A and B, forklift and warehousing credentials along the I-85 corridor.
• Construction and skilled trades: electrical, HVAC, welding, and pre-apprenticeship paths.
• Advanced manufacturing: CNC machining, industrial maintenance, and mechatronics certificates at Central Piedmont.

No statewide cap; each of the 23 boards sets its own. Ask your counselor for the board cap and whether funds remain this program year. Check any exact program against the current North Carolina ETPL with your counselor before enrolling. In-demand lists change yearly.

North Carolina has approved its first Workforce Pell programs, and more are in review, per our state tracker. See the state tracker for the current status. A reader in Charlotte looking at short training should ask the school whether its program has been submitted. WIOA stays fully working in the meantime. The Workforce Pell application guide explains the two-layer process.