Capstone Workforce Privacy Policy

Effective October 11, 2026

1. Who we are and what this policy covers

Capstone Tech, Inc. ("Capstone," "we") runs Capstone Workforce at capstoneworkforce.com: free guides about job training and funding, free interview practice, paid tools for job seekers, and a platform that training programs use with their participants.

This policy covers three groups of people:

Visitors who read our public pages.
Job seekers who make their own account, practice, or buy a guide, resume or subscription.
Program participants whose account comes through an organization (a workforce board, college, nonprofit or employer). For participants, the organization decides how the platform is used, and section 6 applies.

It does not cover websites we link to, such as training schools or state job sites.

2. Information we collect

WhatExamplesWhere it comes from

Account detailsName, email, password (stored hashed), state, the job you wantWhere it comes from: You

Practice contentAudio and video recordings of your answers, transcripts, typed answers, scores and coach feedbackWhere it comes from: You, and our scoring

Career plan detailsTraining program choices, appointment and exam dates, requests for schools to contact you, phone number if you choose to share itWhere it comes from: You

Resume contentWork history, schools and credentials you enter or uploadWhere it comes from: You

Payment detailsCard or wallet payments for guides, resumes and subscriptions. Card numbers go to Stripe; we never see or store themWhere it comes from: You, through Stripe

Usage dataPages viewed, buttons tapped, device, browser, approximate location from your IP address, and recordings of how you move through pages (session replay)Where it comes from: Your browser, through our analytics

Identity of public-page visitorsFor some US visitors, name, employer, job title and a business or personal emailWhere it comes from: Apollo.io and LiveIntent (section 5)

Referral and partner dataWhich partner or ad sent you to usWhere it comes from: impact.com

We use cookies and similar storage to keep you signed in, remember your choices (such as your state in the Navigator), measure how pages perform, and, on public pages only, identify visitors through Apollo.

3. How we use information

To run the service: score your practice answers, build your resume and career plan, deliver guides, and process payments.
To send messages you asked for or expect: account and receipt emails, practice reminders, trial notices, and weekly career plan check-ins. Each has an unsubscribe or pause link.
To pass your request to schools, only when you check the box asking a school to contact you. Your phone number goes only if you check the separate phone box.
To report to your program, if your account comes through an organization (section 6).
To improve the product: find bugs, see where pages confuse people, and test changes.
To reach people who may want our products: program staff who visit our pages, and, by email only, job seekers identified on our public pages (section 5).
To keep the service safe and meet the law: prevent fraud and abuse, and respond to legal requests.

We do not use your practice recordings or transcripts for advertising, and we do not let AI providers train their models on them.

4. Who we share it with

We share personal information only with the providers below, for the purpose listed, plus the schools you ask us to contact and, for participants, your program. We do not sell practice content, scores or resumes.

ProviderWhat it does for usWhat it receives

Amazon Web ServicesHosting, storage, databases, AI scoring (Amazon Bedrock)What it receives: Everything we store

OpenAITranscribes and scores answers, writes resumes and plansWhat it receives: The answer, transcript or text being processed

StripePaymentsWhat it receives: Name, email, payment details

SMTP2GOSends our emailWhat it receives: Email address and message

MixpanelProduct analytics and session replayWhat it receives: Usage data, account ID

SentryError reportsWhat it receives: Technical details of errors, account ID

AhrefsWebsite analyticsWhat it receives: Pages viewed, device

impact.comPartner and referral trackingWhat it receives: Which partner sent you, purchase events

Apollo.io and LiveIntentIdentify visitors to public pagesWhat it receives: Pages viewed, browser and cookie identifiers, IP address

Training schools you chooseAnswer your enrollment questionsWhat it receives: Name, email, the program, and phone only with your consent

5. Visitor identification on public pages

On our public pages (guides, pricing, tools), a script from Apollo.io records the pages you view. For some visitors in the United States, Apollo and its partner LiveIntent match that browser to a person and tell us your name, employer, job title, and an email address. Outside the US, Apollo tells us only the company network you visit from.

This script never runs inside your signed-in account, on practice sessions, or on any page whose web address carries a private link.

How we use it

If you work for an organization that may use Capstone Workforce, we may email you once about it.
If you look like a job seeker, we may email you once about free tools that fit what you were reading, such as a career plan for the job you were reading about.
Every email has an unsubscribe link, and we never call or text you because of a visit.

How to opt out

Use the "Do Not Sell or Share My Personal Information" link at the bottom of every page. We stop loading the script for your browser.
If your browser sends a Global Privacy Control signal, we treat it as that same opt-out automatically.
Email sg@capstonetech.co to have a visit-based record deleted.

6. Program participants

If your account comes through an organization, that organization controls how your information is used, and we process it on their behalf.

What your program sees: your practice activity, scores, readiness, goals and certificates, and any notes your coach adds. Program staff do not see your password or payment details.
What we never do with participant data: sell, license or rent it; share it with another organization; use it in marketing without written consent; or let AI providers train on it. These are the commitments on our confidentiality page.
No visitor identification inside the app: the Apollo and LiveIntent script described in section 5 does not run anywhere in the signed-in platform.
Requests about your data: ask your program first. We help them export or delete it, and you can also email sg@capstonetech.co.

7. Your privacy rights

You can ask us to:

See the personal information we hold about you.
Correct anything that is wrong.
Delete your information, unless we must keep it (for example, payment records for tax law).
Stop selling or sharing it. Use the "Do Not Sell or Share My Personal Information" link, or send a Global Privacy Control signal from your browser.
Stop marketing email, with the unsubscribe link in any email.

To make a request, email sg@capstonetech.co from the address on your account, or tell us the email you want looked up. We answer within 45 days and do not charge you or treat you differently for asking.

California residents have these rights under the California Consumer Privacy Act. In the last 12 months, the categories we may have "shared" for cross-context advertising, as that law defines it, are identifiers and internet activity, through Apollo.io and LiveIntent on our public pages (section 5).

8. Retention, security, children, and visitors outside the US

Retention: we keep account and practice data while your account is open, and delete it when you or your program ask. Payment records are kept as tax law requires. Visit records from section 5 are kept by Apollo under its own terms.
Security: data is encrypted in transit and at rest on Amazon Web Services, access is limited by role, sensitive actions are logged, and the database is backed up daily.
Children: the site is not for children under 13, and we do not knowingly collect their information. Some programs serve youth ages 14 to 17; those accounts come through the program, which handles any parent or guardian consent.
Outside the US: we are based in the United States and store data here. Using the site from another country means your information is processed in the US.

9. Contact and changes

Questions or requests: sg@capstonetech.co, or Capstone Tech, Inc., 277 S Washington St, Suite 210, Alexandria, VA 22314.

We will post any change to this policy on this page with a new date. If a change affects how we use information we already have, we will email account holders before it takes effect.