Frequently asked questions
Common questions from workforce development agencies.
- Can we run our applicant screening on Capstone Workforce too?
- Yes. Send a tokenized screening invite, the candidate records on their own time, and the AI scores against your rubric and links each dimension score to the verbatim transcript span. Reviewers triage a banded queue (Strong, Promising, Needs review), and one click advances or flags a candidate with an audit-logged note. Every advanced candidate gets a private coaching tool to prep for the human round.
- How long does it take to onboard a cohort?
- Under 15 minutes. Create a cohort code, share it, and participants self-register, complete a baseline assessment, and start practicing. No IT setup required.
- Can participants with limited tech skills use this?
- Yes. Participants can type or speak responses using the built-in microphone. The AI adapts to their skill level with beginner-friendly scenarios.
- How does this help with WIOA reporting?
- The executive dashboard generates exportable reports with skill progression, session completion, and cohort comparisons that map to WIOA skill gains and credential attainment indicators. The screening side adds a demographic adverse-impact dashboard and a one-click audit CSV export sized for funder review.
- What makes this different from generic interview prep tools?
- Capstone Workforce covers the full applicant funnel: screening, prep, training, and reporting in one platform. Generic prep tools handle one slice. Generic screening tools (HireVue-style) skip the development side and feel hostile to the populations workforce-dev programs serve. Capstone is built for both at once.
- Can managers create custom screening rubrics and interview questions?
- Yes. The screening rubric is fully editable per org: rename dimensions, set weights, edit the AI's anti-bias exclusions, choose the advance threshold and borderline window. Question banks can be written by hand or generated from a job description, and templates save for reuse.
- Is there a cost per participant?
- There is no per-participant fee. Price scales with volume, and every plan includes the full platform. Cohort Packs start at $4,500 for one cohort of up to 50 learners over 16 weeks. Annual plans start at $12,000 for 250 active learners. The full price list is on the pricing page.
- What data security standards do you meet?
- All data encrypted in transit and at rest. Role-based access control with organization-level data isolation.