How states measure success

How Maryland Measures Workforce Program Success

The six federal WIOA indicators the Maryland Department of Labor, Division of Workforce Development and Adult Learning reports, the PY2024 targets and results for adults, dislocated workers, and youth, the PY2025 levels, and what it means for a program that spends WIOA dollars.

2026-09-11 · 6 min read

The short answer

Maryland measures workforce program success on the six federal WIOA indicators. The Maryland Department of Labor, Division of Workforce Development and Adult Learning agrees to a target for each one with the U.S. Department of Labor, then reports the real numbers each fall. The state targets are then split across its local boards. Each local board agrees to its own levels with the state, so a provider is judged on its local board's numbers first.

In Program Year 2024 (July 1, 2024 to June 30, 2025), Maryland served 2,198 adults, 807 dislocated workers, and 1,404 youth in WIOA Title I programs. It met 10 of the 15 targets it reported. The full table is below.

What are the six WIOA indicators Maryland reports?

  • Employment rate, 2nd quarter after exit. The share of people who had a job in the second full quarter after they left. It is checked against state wage records.
  • Employment rate, 4th quarter after exit. The same check two quarters later. This one shows who kept the job.
  • Median earnings, 2nd quarter after exit. The middle wage for the quarter among those who were working.
  • Credential attainment rate. The share of people in training who earned a credential during the program or within one year of exit.
  • Measurable skill gains. The share of people who showed real progress toward a credential or a job during the year.
  • Effectiveness in serving employers. Measured for the whole state as staying with the same employer.

For youth, the two employment measures also count going into school or training. The six-indicator guide explains who is counted in each one, and the two places programs most often lose credit they earned.

What Maryland agreed to, and what it delivered

Every two years the state and the U.S. Department of Labor agree on a target for each indicator and each program. The Department then adjusts the target for the economy and for who the state served. Here are the PY2024 targets, the PY2024 results, and the level Maryland agreed to for PY2025.

Maryland WIOA Title I results, Program Year 2024 (July 1, 2024 to June 30, 2025), with the PY2025 negotiated level. Source: U.S. Department of Labor state performance reports.
IndicatorPY2024 targetPY2024 actualResultPY2025 target
Adult (2,198 served, 1,413 exited)
Employment rate, 2nd quarter after exit80.0%76.9%Missed81.0%
Employment rate, 4th quarter after exit77.0%79.5%Met78.0%
Median earnings, 2nd quarter after exit$8,400$9,540Met$8,500
Credential attainment rate62.0%64.7%Met62.0%
Measurable skill gains65.5%80.6%Met66.0%
Dislocated Worker (807 served, 501 exited)
Employment rate, 2nd quarter after exit80.0%76.7%Missed81.0%
Employment rate, 4th quarter after exit79.5%77.7%Missed80.5%
Median earnings, 2nd quarter after exit$9,700$10,608Met$9,900
Credential attainment rate63.0%63.4%Met64.0%
Measurable skill gains65.0%79.9%Met65.0%
Youth (1,404 served, 729 exited)
Employment or education rate, 2nd quarter after exit78.0%75.6%Missed79.0%
Employment or education rate, 4th quarter after exit71.0%73.6%Met72.0%
Median earnings, 2nd quarter after exit$4,600$6,045Met$4,800
Credential attainment rate63.5%59.7%Missed64.0%
Measurable skill gains57.0%71.4%Met59.0%

Here are the three biggest gaps. Employment in the second quarter after exit for adults came in at 76.9 percent. The target was 80.0 percent. Employment in the second quarter after exit for dislocated workers came in at 76.7 percent. The target was 80.0 percent. Employment in the fourth quarter for dislocated workers came in at 77.7 percent. The target was 79.5 percent. Federal rules give some room. A program passes if its average across the indicators reaches 90 percent of the targets. It also has to keep every single indicator above 50 percent of its level two years in a row. A state that falls short can lose part of its governor's reserve funds.

What the Maryland Department of Labor, Division of Workforce Development and Adult Learning adds on top

  • Local boards with their own levels. Local boards in each county and Baltimore City (WorkSource Montgomery, the Prince George’s County AJC network, the Mayor’s Office of Employment Development in Baltimore, the Lower Shore Workforce Alliance, and the rest); county processes differ. A provider's number is judged locally before it rolls up to the state.
  • Maryland Workforce Exchange as the system of record. Staff enter services, exits, credentials, and skill gains there. State monitors check the paperwork behind those entries.
  • The annual narrative report. Each fall the state files a WIOA annual narrative with the Department of Labor. It explains the results, the state's goals, and how the local areas did.
  • Effectiveness in serving employers. Maryland reports this one for the whole state, not by program. That is why it is not in the table above.

What does this mean for a Maryland program or provider?

Your program is judged on the federal layer, at your local board levels. That means wage records two and four quarters after exit. It means credentials earned within a year. It means skill gains documented before June 30. A skill gain recorded July 1 counts for the next program year. A credential earned 13 months after exit counts for nobody.

Most of a program's number comes down to what it documents on time and enters in Maryland Workforce Exchange correctly. Programs that track the windows per cohort are the ones whose reported results match what they produced. The deadline calculator shows when each window closes for a given cohort.

Sources

How Capstone Workforce fits

Maryland programs use Capstone Workforce to compute the six indicators continuously.

Every practice session is scored on one rubric, so skill-gain evidence builds up as a byproduct of running the program. The compliance module measures every indicator against your negotiated levels week by week. See the NPower case study.

Same question, nearby states: Delaware, District of Columbia, Pennsylvania, Virginia.

Read the NPower case study

The product behind this guide

  • Workforce readiness assessment software

    Scores every mock interview on a 6-dimension rubric and rolls it up to a cohort dashboard.

  • WIOA reporting software

    The six primary indicators computed from session records, with the dated event under each number.

  • Workforce Pell 70/70 compliance tracking

    Completion and placement tracked against the 70 percent thresholds, with the two-year lockout in view.

  • Pricing for workforce programs

    Cohort Packs from $4,500 and Annual Platform from $12,000. Published, no quote needed.

Next step

See the six WIOA performance indicators explained

Frequently asked questions

What are the WIOA performance measures in Maryland?

The six federal indicators: employment in the second quarter after exit, employment in the fourth quarter, median earnings in the second quarter, credential attainment, measurable skill gains, and effectiveness in serving employers. Maryland agrees to a target for each one, for adults, dislocated workers, and youth, with the U.S. Department of Labor.

Who reports WIOA performance in Maryland?

The Maryland Department of Labor, Division of Workforce Development and Adult Learning. It files quarterly and annual reports with the U.S. Department of Labor and an annual narrative report each fall. Local boards agree to their own levels with the state.

Did Maryland meet its WIOA targets in Program Year 2024?

Maryland met 10 of the 15 targets it reported for adults, dislocated workers, and youth in PY2024 (July 2024 to June 2025). It missed 5. Federal rules give some room. A program passes if its average across the indicators reaches 90 percent of the targets, and no single indicator falls under 50 percent two years in a row.

Where can I see Maryland's WIOA results?

In the U.S. Department of Labor state performance reports at dol.gov/agencies/eta/performance/results/states, and on the Maryland Department of Labor, Division of Workforce Development and Adult Learning site. The table on this page carries the PY2024 targets and results and the PY2025 levels.

See it on your cohort

For Maryland programs: see the outcome reporting that fits.

30 minutes. Bring one cohort's shape. We will walk through the rubric-scored readiness data, the audit trail, and the export aligned to the six WIOA performance indicators.

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Last updated: 2026-09-11