How states measure success

How Delaware Measures Workforce Program Success

The six federal WIOA indicators the Delaware Department of Labor, Division of Employment and Training reports, the PY2024 targets and results for adults, dislocated workers, and youth, the PY2025 levels, and what it means for a program that spends WIOA dollars.

2026-09-11 · 6 min read

The short answer

Delaware measures workforce program success on the six federal WIOA indicators. The Delaware Department of Labor, Division of Employment and Training agrees to a target for each one with the U.S. Department of Labor, then reports the real numbers each fall. Delaware is one statewide workforce area, so the state targets are the targets a provider is measured against.

In Program Year 2024 (July 1, 2024 to June 30, 2025), Delaware served 454 adults, 123 dislocated workers, and 280 youth in WIOA Title I programs. It met 13 of the 15 targets it reported. The full table is below.

What are the six WIOA indicators Delaware reports?

  • Employment rate, 2nd quarter after exit. The share of people who had a job in the second full quarter after they left. It is checked against state wage records.
  • Employment rate, 4th quarter after exit. The same check two quarters later. This one shows who kept the job.
  • Median earnings, 2nd quarter after exit. The middle wage for the quarter among those who were working.
  • Credential attainment rate. The share of people in training who earned a credential during the program or within one year of exit.
  • Measurable skill gains. The share of people who showed real progress toward a credential or a job during the year.
  • Effectiveness in serving employers. Measured for the whole state as staying with the same employer.

For youth, the two employment measures also count going into school or training. The six-indicator guide explains who is counted in each one, and the two places programs most often lose credit they earned.

What Delaware agreed to, and what it delivered

Every two years the state and the U.S. Department of Labor agree on a target for each indicator and each program. The Department then adjusts the target for the economy and for who the state served. Here are the PY2024 targets, the PY2024 results, and the level Delaware agreed to for PY2025.

Delaware WIOA Title I results, Program Year 2024 (July 1, 2024 to June 30, 2025), with the PY2025 negotiated level. Source: U.S. Department of Labor state performance reports.
IndicatorPY2024 targetPY2024 actualResultPY2025 target
Adult (454 served, 171 exited)
Employment rate, 2nd quarter after exit78.0%80.7%Met79.0%
Employment rate, 4th quarter after exit75.0%80.2%Met76.0%
Median earnings, 2nd quarter after exit$7,800$9,225Met$8,000
Credential attainment rate64.0%71.1%Met64.5%
Measurable skill gains37.0%62.4%Met39.0%
Dislocated Worker (123 served, 46 exited)
Employment rate, 2nd quarter after exit72.0%85.7%Met72.5%
Employment rate, 4th quarter after exit75.0%71.8%Missed76.0%
Median earnings, 2nd quarter after exit$9,800$13,442Met$10,000
Credential attainment rate65.5%59.5%Missed66.0%
Measurable skill gains31.0%51.0%Met33.0%
Youth (280 served, 144 exited)
Employment or education rate, 2nd quarter after exit66.0%68.5%Met67.5%
Employment or education rate, 4th quarter after exit72.5%75.9%Met74.0%
Median earnings, 2nd quarter after exit$2,500$4,126Met$2,600
Credential attainment rate74.5%75.8%Met75.0%
Measurable skill gains60.5%76.7%Met62.0%

Here is where it fell short. Employment in the fourth quarter for dislocated workers came in at 71.8 percent. The target was 75.0 percent. Credential attainment for dislocated workers came in at 59.5 percent. The target was 65.5 percent. Federal rules give some room. A program passes if its average across the indicators reaches 90 percent of the targets. It also has to keep every single indicator above 50 percent of its level two years in a row. A state that falls short can lose part of its governor's reserve funds.

What the Delaware Department of Labor, Division of Employment and Training adds on top

  • One statewide area. Single workforce area: the Delaware Workforce Development Board is both state and local board, and the same rules apply at all four DET offices (Wilmington, Newark, Dover, Georgetown). There is no local negotiation layer, so the state levels are the levels a provider is measured against.
  • Delaware JobLink as the system of record. Staff enter services, exits, credentials, and skill gains there. State monitors check the paperwork behind those entries.
  • The annual narrative report. Each fall the state files a WIOA annual narrative with the Department of Labor. It explains the results, the state's goals, and how the local areas did.
  • Effectiveness in serving employers. Delaware reports this one for the whole state, not by program. That is why it is not in the table above.

What does this mean for a Delaware program or provider?

Your program is judged on the federal layer, at the state levels. That means wage records two and four quarters after exit. It means credentials earned within a year. It means skill gains documented before June 30. A skill gain recorded July 1 counts for the next program year. A credential earned 13 months after exit counts for nobody.

Most of a program's number comes down to what it documents on time and enters in Delaware JobLink correctly. Programs that track the windows per cohort are the ones whose reported results match what they produced. The deadline calculator shows when each window closes for a given cohort.

Sources

How Capstone Workforce fits

Delaware programs use Capstone Workforce to compute the six indicators continuously.

Every practice session is scored on one rubric, so skill-gain evidence builds up as a byproduct of running the program. The compliance module measures every indicator against your negotiated levels week by week. See the NPower case study.

Same question, nearby states: District of Columbia, Maryland, Pennsylvania, Virginia.

Read the NPower case study

The product behind this guide

  • Workforce readiness assessment software

    Scores every mock interview on a 6-dimension rubric and rolls it up to a cohort dashboard.

  • WIOA reporting software

    The six primary indicators computed from session records, with the dated event under each number.

  • Workforce Pell 70/70 compliance tracking

    Completion and placement tracked against the 70 percent thresholds, with the two-year lockout in view.

  • Pricing for workforce programs

    Cohort Packs from $4,500 and Annual Platform from $12,000. Published, no quote needed.

Next step

See the six WIOA performance indicators explained

Frequently asked questions

What are the WIOA performance measures in Delaware?

The six federal indicators: employment in the second quarter after exit, employment in the fourth quarter, median earnings in the second quarter, credential attainment, measurable skill gains, and effectiveness in serving employers. Delaware agrees to a target for each one, for adults, dislocated workers, and youth, with the U.S. Department of Labor.

Who reports WIOA performance in Delaware?

The Delaware Department of Labor, Division of Employment and Training. It files quarterly and annual reports with the U.S. Department of Labor and an annual narrative report each fall. Delaware is one statewide workforce area, so the state targets apply directly to providers.

Did Delaware meet its WIOA targets in Program Year 2024?

Delaware met 13 of the 15 targets it reported for adults, dislocated workers, and youth in PY2024 (July 2024 to June 2025). It missed 2. Federal rules give some room. A program passes if its average across the indicators reaches 90 percent of the targets, and no single indicator falls under 50 percent two years in a row.

Where can I see Delaware's WIOA results?

In the U.S. Department of Labor state performance reports at dol.gov/agencies/eta/performance/results/states, and on the Delaware Department of Labor, Division of Employment and Training site. The table on this page carries the PY2024 targets and results and the PY2025 levels.

See it on your cohort

For Delaware programs: see the outcome reporting that fits.

30 minutes. Bring one cohort's shape. We will walk through the rubric-scored readiness data, the audit trail, and the export aligned to the six WIOA performance indicators.

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Last updated: 2026-09-11